The adjuster is calling me asking for a recorded statement. Should I talk with him?Return to FAQ Videos
It is very common place after a collision for at least two adjusters to give you a call. One adjuster will be from your insurance company and the other adjuster will be from the person who harmed you … the person who caused the accident. He or she will also call you.
They will be calling to get information under the guise of investigation but what they’re really calling for is to walk you in to a statement. Immediately after the collision when you don’t have time to really think about or consider or even know what your injuries are. The adjuster’s job is to minimize your damages. The adjuster works for the insurance company. He or she is not your friend no matter how nice they may be or how empathetic they may sound. They have a job and that is to minimize your damages so I suggest that you get … number one their full names. Number two, know with whom you’re speaking, know what insurance company they are calling from, know who they are supposed to be representing and simply tell them that you will have your lawyer give them a call.