What should I do if the pharmacist gives me the wrong medication?Return to FAQ Videos
Pharmacists are held to a high standards as all other health care practitioners. It is important though that once you find out that you have taken a prescription that was not intended for you, stop it immediately. Call your doctor. Make sure from your doctor what you are supposed to receive. Let the doctor know if there are any symptoms. Call your pharmacist then. Report it to your pharmacy and the pharmacist. It is possible that the medication that you have been taking is the right medication but that the manufacturer has changed so it may look different.
It could also mean that you were given the wrong drug and someone else’s medication. You must then seek the kind of medical attention that your doctor has advised you to seek as a result of taking the wrong medication and then you want to follow up with a lawyer to determine how viable a legal claim is based upon the facts of your case.
I must remind you, the medication that you initially had that was the wrong medication, hold onto that. Don’t give it back to the pharmacy because you may need it as proof later. If you do give it back, take a photograph of the label and of the medication that was in the bottle so that you can show through proof how much you did take and how much was remaining.